Order and product help

Have a question about a product or an online order? The Moonstone team is here to help.

Get in touch

customer.service@moonstonemedical.com
360.326.3171

For order questions, please include your order number so we can help you more quickly.

Pick up at Moonstone

11504 NE 119th St, Suite 100
Vancouver, WA 98662

Pickup orders are usually ready in less than 24 hours. Please wait for your pickup confirmation email before visiting.

Shipping and order support

U.S. shipping is $10, with an estimated transit time of 5 to 7 business days. See our shipping and pickup policy for details. Contact us if your order arrives damaged, is incorrect, or has not arrived as expected.

Find your next favorite

Shop skincare   ·   Shop wellness   ·   Shop by brand

For treatment questions or appointments, contact the practice.